Tell us who needs support and how to reach you. A navigator will call you back within two working days. Only three questions are required — we can ask the rest on the phone.
We ask first because each county hub is funded to serve its own residents. If it is another county, we will point you to the right place.
If you know it. Leave it blank if not.
Street and town is plenty — a navigator often visits at home.
So a navigator knows who they are calling back, and how to open the conversation.
It changes who the navigator calls first, and how they open the conversation.
How the navigator will reach you. A cell phone is best.
Optional. We will still call you — this is only in case we cannot get through.
There is no wrong answer, and you can keep it short — a sentence is plenty.
This feels urgent to me
Your judgment moves this up the navigator's list. It is not a 911 alternative.
We never ask for a Social Security number, a Medicare number, or medical records.
